The courts are managed by the Courts Service, an independent statutory agency required by law to have regard to the needs of court users including witnesses and victims of crime.
What you can expect when attending court
- Victim waiting rooms are available in many refurbished courthouses.
- Video link facilities available in many courtrooms may be used by vulnerable victims with the permission of court when giving evidence.
- Reserved seating is available by prior arrangement for the family of the deceased in murder and manslaughter cases at Central and Circuit Criminal Court hearings.
- You can visit the court before the trial, by prior arrangement.
- Interpreters will be provided with the permission of the court for witnesses who cannot give evidence in English or to make a victim impact statement where the law or the court permits a statement to be made.
- Customer Liaison Officers are the first point of contact for enquiries by victims and can arrange any of the above and give details of voluntary organisations that can offer help during the court case.