About Us

The Irish Tourist Assistance Service (ITAS) is specialist service offering immediate support and assistance to tourists who are victimised while visiting Ireland. The Service is free and confidential.

 ITAS provides the following services:

  • Emotional support and practical assistance
  • Offer use of telephone/fax/email facilities
  • Assist with language difficulties
  • Liaise with embassies, Gardaí (Police) and other agencies
  • Assist with organising money transfers
  • Re-issue stolen travel tickets
  • Assist with the cancellation of credit cards
  • Arrange accommodation/meals if needed
  • Organise transport for stranded tourists
  • Address medical needs

ITAS does not offer:

  • Financial assistance
  • Replacement of lost items
  • Insurance or legal advice

What to do if you are a Tourist Crime Victim:

Even with the best advice and planning, things can sometimes go wrong. If you are a tourist victim of crime, report the incident in person to the nearest Garda Station (Police Station), who will contact the Irish Tourist Assistance Service (ITAS). Reporting crime increases the chance of the perpetrator being caught and in some instances of getting property returned. It also increases the safety of visitors to Ireland. All tourist victims of crime are referred to ITAS by the Gardaí (Police).